Terms and Conditions – Organic Desi Food

Welcome to the Organic Desi Food website. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. Website Usage

• You are at least 18 years old, or using the website with parental/guardian permission
• You will provide accurate and complete information when placing an order
• You will not use the website for any illegal or unauthorized purposes

2. Products and Services

We provide natural and organic food products. We make every effort to ensure that product information is accurate; however, we cannot guarantee that all information is always complete or up to date.

3. Pricing and Payment

• All prices are listed in Bangladeshi Taka (BDT)
• We reserve the right to change prices at any time without prior notice
• Payment methods may include Cash on Delivery (COD) and other available options

4. Order Acceptance and Cancellation

• We reserve the right to accept or cancel any order
• Orders may be canceled due to product unavailability, pricing errors, or suspicious activity
• Customers may cancel orders before shipment

5. Delivery and Shipping

• We strive to deliver within the estimated time, but delays may occur due to external factors
• Delivery charges may apply
• Providing an accurate delivery address is the customer’s responsibility

6. Returns and Refunds

• Returns are accepted only for damaged, incorrect, or defective products
• Complaints must be made within 24–48 hours of receiving the product
• Refunds or replacements will be processed after verification

7. Intellectual Property

All content on this website (text, images, logos, design) is the property of Organic Desi Food and is protected by law.

Unauthorized use, copying, or distribution of any content is strictly prohibited.

8. Limitation of Liability

• Any indirect or consequential damages
• Issues arising from improper use of products
• Delivery delays or failures due to circumstances beyond our control

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

10. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be effective immediately upon being posted on this page.

11. Contact

If you have any questions regarding these Terms and Conditions, please contact us:

📧 Email: info@organicdesifood.com